FREQUENTLY ASKED QUESTIONS

RETURNS AND EXCHANGES:

HESPERIOS OFFERS A FULL REFUND WITHIN 7 DAYS OF RECEIVING YOUR ITEMS AND EXCHANGE WITHIN 14 DAYS.

ALL RETURNS AND EXCHANGES MUST BE RECEIVED BY HESPERIOS WITHIN 21 DAYS OF EMAIL CONFIRMATION OF RETURN. PLEASE MAKE SURE YOUR ITEMS ARE RETURNED NEW, UNUSED AND WITH ALL TAGS ATTACHED. RETURNS THAT DO NOT MEET THIS CRITERIA WILL NOT BE ACCEPTED AND SENT BACK TO THE CLIENT AT THEIR COST. CLIENTS ARE RESPONSIBLE FOR RETURN SHIPPING TO HESPERIOS. RETURNS ARE PROCESSED WITHIN 10 DAYS OF RECEIPT OF ITEMS. DOMESTIC SHIPPING ON RETURNS FROM HESPERIOS IS COMPLIMENTARY. INTERNATIONAL SHIPPING IS NOT COVERED IN OUR RETURN POLICY.

PLEASE RETURN GOODS TO:

HESPERIOS
49 BLEECKER STREET
SUITE 604
NEW YORK, NEW YORK 10012

PLEASE CONTACT INFO@HESPERIOS.COM FOR ANY MORE INFO.

ALL SALE ITEMS ARE FINAL SALE, NOT ELIGIBLE FOR RETURN, EXCHANGE OR CREDIT.

ORDER CHANGES AND CANCELLATION:

HESPERIOS IS NOT ABLE TO CANCEL OR CHANGE ORDERS AFTER THEY HAVE BEEN PLACED. REFUSED OR UNOPENED RETURN PACKAGES ARE SUBJECT TO A RESTOCKING FEE OR RETURN SHIPPING CHARGES.